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Apple will fix a batch of iPhone 6 Plus free that are taking blurry photos.

Discussion in 'Apple - What's New?' started by GsmDude, Aug 26, 2015.

  1. GsmDude

    GsmDude Administrators
    Linköping, Sweden
    Customer Support Super Moderator

    Feb 13, 2012
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    The company's website says the issue applies mostly to phone sold between september 2014

    when they were released for sale,and january 2015.Apple said these phones may have a defective component in the camera and will take fuzzy pictures.

    The issue is with the iSight camera on the back of the iPhone 6 Plus -- and not the "selfie" camera -- according to the company.

    Apple said it will replace the cameras for free. Affected customers can go to an authorized service provider, any Apple store, or contact technical support to set up a swap. The company noted wireless carriers are not able to fix the issue.

    Owners can check if their phone is included in the recall by entering a serial number on
    iSight Camera Replacement Program for iPhone 6 Plus - Apple Support

    Serial numbers can be found under "Settings > General > About" on an iPhone.
    It's also on the device's original box and can be looked up on iTunes.
    Silent Angel likes this.

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